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The Basics of Mold Remediation | SERVPRO® of Garden Grove East/Anaheim Central

3/1/2019 (Permalink)

When there has been water damage in a home or commercial property, there is a strong likelihood that mold growth will follow. It is a fact that mold can begin to grow within 48 hours of exposure to moisture.

If you are faced with a mold issue, knowing your next steps is vital, which is why we are using this blog to discuss the process of mold remediation.

An Introduction to Mold Remediation

Have you seen the ads for mold remediation and also the ads that promise mold removal? The latter of these two is a fallacy because removing all mold from a home or business is simply impossible. A qualified restoration company will focus on mold remediation, with the goal of getting mold levels back to a normal and natural range.

Yes, mold spores are naturally occurring everywhere, both indoors and outdoors. It is when they are left untreated that a minor problem turns into a major problem and a major headache.

Technicians will isolate the contaminated areas during mold remediation. Depending on the amount of remediation that needs to be done, this can be accomplished by either closing all doors and windows or effectively sealing off all doorways and openings with a polyethylene sheeting. Dust in the contaminated areas is then suppressed through misting.

Wet and mold-damaged materials will be removed and discarded in plastic bags. All exposed and mold-affected areas are then thoroughly cleaned and completely dried. A HEPA vacuum may be brought in during some cases to aid in the removal of contamination and debris.

The mold area will then be treated with a biocide and left overnight to destroy and kill the mold spores. On the following day, the mold remediation crew will return to encapsulate all of the affected areas.

What to Do If You Suspect Mold

If you are seeing evidence that your home or business may have a mold problem, you’ll want to act quickly. Evaluate the size of the problem, and if the affected area covers an area larger than 10 square feet, it is time to call in the professionals.

These professionals you contact should be highly trained and certified in the areas listed below:

  • Applied microbial remediation
  • Water damage restoration
  • Applied structural drying

While some minor mold issues can be successfully resolved by home and business owners on their own, the safest way to handle mold remediation is always to call the professionals for the quickest resolution to the problem.

At SERVPRO® of Garden Grove East/Anaheim Central, our mold damage specialists are trained and certified experts in mold remediation. If your home or business is experiencing a mold issue, contact us to begin the mold remediation process.

An Introduction to the 3 Water Classifications | SERVPRO® of Garden Grove East/Anaheim Central

3/1/2019 (Permalink)

Understanding the difference between the types of water involved in water damage can help you better understand how to handle the situation. It is easy to think that all water causing damage is the same, but there are three different classifications of water involved: clean, gray and black.

No matter what type of water is involved in the damage, there is always going to be a cleanup and restoration process that follows. The first and most important step you must take is to remove all the moisture and damp items quickly, so that mold cannot begin to flourish in its ideal environment.

Clean Water

Much like the name says, this water is considered “clean” because it is free from contaminants and will not necessarily be the type to pose an immediate threat to your health. You will generally be dealing with clean water with the following:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This is the easiest type of water damage to work with, as there will be fewer microbes living in the water, but after 48 hours and following contact with building surfaces, clean water then becomes a category two type of water, “gray” water.

Gray Water

In a gray water damage situation, cleanup and restoration can become a bit more tedious and serious. This is water that may pose a health risk, because it will contain some chemical or biological contamination. Because there is that slight contamination in gray water, it means that it would need to be thoroughly treated before being safe to consume.

Gray water can be a product of dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here, as well, because if gray water is left untreated, it then becomes black water.

Black Water

Black water is the most serious of the three classifications, and the utmost precaution must be taken when dealing with it because it will be highly contaminated by harmful chemicals and biological matter.

This type of water includes floodwaters containing soil and all sewage waters. Sewage is filled with harmful microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

The rule of thumb here is to remember that when it comes to floods, all water should be considered to be black water since it is picking up all kinds of contaminants along its path.

All of these classifications of water involved in water damage are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Garden Grove East/Anaheim Central is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!

Ensuring Your Family Is Prepared for Severe Weather | SERVPRO® of Garden Grove East/Anaheim Central

3/1/2019 (Permalink)

Be prepared! There are steps you should take and safety tips to follow to ensure your family is prepared for various severe weather occurrences. Because even though we may have advance warning for approaching severe weather systems, we can still be caught off-guard at times.

Planning for Severe Weather With Your Family

One of the best ways to prepare for weather emergencies is to have an established family emergency plan at the ready.

If your family has put an emergency plan in place, be sure to discuss, practice and review it at the start of each weather season so your family knows exactly what to do.

If you’ve not yet created a family emergency plan, take a look at these considerations when you prepare one:

1. How will emergency alerts and warnings be received?

Thanks to technology today, emergency alerts and warnings are in our pockets, briefcases, backpacks or purses with the use of smartphones equipped with a weather app or Google. This allows you to quickly receive emergency alerts, giving you valuable time to act in a severe weather situation. These warnings and alerts are available over radio and TV in the event you do not have a smartphone.

2. What type of storm shelter is available?

If you live in an area where tornadoes are common, you’ll want to be in the lowest part of your home, like a basement or an interior room on the lowest level that is away from corners, windows, doors and outside walls. Be aware, however, that tornadoes aren’t the only weather circumstance requiring a form of storm shelter, and you can find out more about these situations that call for them by visiting ready.gov.

3. What is your evacuation route?

You should always have evacuation routes mapped out for escape for things such as hurricanes, flooding and fires, which can force you from your home in a hurry. It’s wise to have multiple routes in the event one is impassable, and be sure to take your pets into consideration and find places to stay along the way if you have furry family members taking shelter also.

4. How will the family keep in touch?

Cell phone are a common commodity nowadays, and it is easy to rely on them to keep in touch with your family. But, in some circumstances, that will not be possible.

Cell phone towers can be taken out by the weather, the cell phones can be lost or left behind, and batteries need charging, which will be hard to do when there is no power to recharge them. Your family will need an emergency communication plan in place, as well as a pre-determined safe meeting place so that you can all meet there if separated.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Garden Grove East/Anaheim Central to get the cleanup and restoration process started.

Creating a Disaster Plan for Your Business | SERVPRO® of Garden Grove/East Anaheim Central

1/24/2019 (Permalink)

Commercial Creating a Disaster Plan for Your Business | SERVPRO® of Garden Grove/East Anaheim Central Creating a Disaster Plan for Your Business

Who but Mother Nature could throw everything from floods, hurricanes and tornadoes to wildfires and earthquakes at us, proving that nothing is safe from her wrath? Preparation for a multitude of destructive scenarios is the key to rolling with the punches, so to speak.

Being prepared for these situations involves creating a natural disaster plan for your business. This blog will lay out some aspects to consider when designing that very important disaster plan.

Where to Start With Your Disaster Plan

There are many things you will need to consider when developing a disaster plan for your business. Included in those considerations should be:

  1. How to protect your employees
  2. How to secure your assets
  3. How to get business up and running again

Many checklists have been made available through sources like the Red Cross, FEMA and Ready.gov that can offer information that will help you identify areas that need to be included in your natural disaster preparedness plan. These sources will also help you see just how prepared you truly are.

Employee and Visitor Safety

Protecting employees and visitors should be top on your list when making a disaster plan. If a disaster were to strike without warning, that plan should address procedures and safety measures for employees and visitors to follow at a moment’s notice.

All evacuation routes and exits from your facility should be clearly marked. Set up an area that can serve as a shelter space, consider installing emergency lighting, and have volunteer staff designated as “safety wardens” properly trained and ready to guide and assist in all emergency efforts.

When picking out a shelter space, the ideal location would be a basement or storm cellar in the event of tornadoes or other high-wind situations. If there is no basement space, use a small interior room, closet or interior hallway on the lowest level of the building.

Ways to Protect Your Assets

If your business is located in a brick and mortar location, you will need to make mindful choices about how to protect the assets on the inside. If there is equipment or merchandise, there could be thousands of dollars at risk in the event of a natural disaster occurs.

Always have a comprehensive and up-to-date inventory of these items, and, if possible, take photographs prior to a disaster as this is always helpful if insurance claims will have to be made. If you keep your assets stored on a computer server, take the steps necessary to ensure that your backup system is doing regular backups and utilize a cloud storage system, which cannot be damaged.

If you own your building, you can talk with a contractor about areas that could use improvement and upgrading with regard to structural integrity. The contractor will show you possible areas that need safety upgrades and advise on any areas that may fail during certain weather situations.

Starting Business Back Up

It is entirely possible that when a natural disaster occurs, your business will be shut down and inoperable due to damage and you will lose profits every day you remain closed. Setting aside an emergency fund for these situations will help with any additional costs that are not covered by your insurance.

Putting together a list of contractors who will be available for construction repair work and knowing which cleanup and restoration service will be available to quickly respond to your emergency situation can give you peace of mind.

With SERVPRO® of Garden Grove/East Anaheim Central, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Garden Grove East/Anaheim Central to be there for you.

The Impacts Damaging Winds Can Have on Your Property

1/7/2019 (Permalink)

Severe storms bring a variety of concerns, with one being the threat of damaging winds. These winds can come with little to no notice and can be problematic due to long-term structural impacts.

Understanding Damaging Winds

Usually one thinks of tornadoes and hurricanes when they think of damaging winds. However, those are not the only times when they may come into play.

Damaging winds are considered those with wind speeds exceeding 50–60 mph and can be caused by a strong thunderstorm. The term “straight-line” winds is used when differentiating the damage from tornadoes.

Straight-line winds can cause other objects to become projectiles, leading to additional damage. Windows and roofs can take a devastating blow, and if it’s extensive enough, can result in water damage to the home as the outside elements come indoors through damaged windows and roofs.

Anyone living in a thunderstorm-prone area can be at risk from damaging winds, but some structures are more at risk than others. Mobile homes, even when anchored, can sustain extensive damage in wind gusts over 80 mph.

Tips to Help Protect Your Property From Wind Damage

Some ways you can keep your property from sustaining damage from these damaging winds are listed below. Keep the “Two R’s” in mind: reinforce and remove.

  • Have your garage door professionally reinforced.

  • Remove or anchor loose furniture and other items such as trash cans and grills on your property that could be tossed by the wind and become projectiles.

  • Have large or dying trees and branches that could fall on your home be removed by a professional.

Not all high wind situations come with advanced warning. But by following some of the above precautions, you can be ready “just in case.”

Also, if you are building a new home or renovating an older home, be sure the windows, walls and doors are up to code for the weather in your area.

If you ever experience this kind of loss to your home due to damaging winds and resulting water damage, the highly trained specialists at SERVPRO® of Garden Grove East/Anaheim Central are always here to help with the cleanup and restoration of your home.

Watching for Fire Hazards in Your Home | SERVPRO® of Garden Grove East/Anaheim Central

11/9/2018 (Permalink)

We know the idea of your home being damaged by fire is an unpleasant one, but unfortunately for many Americans, it’s something that has become a harsh reality.

You can help protect your home and family by understanding fire hazards and learning how to identify them.

Smoking Is a Fire Hazard

Cooking is the leading cause of home fires, but smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage, per the Coalition for Fire-Safe Cigarettes.

It is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out—and remember that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Exercise Caution With Candles

During a five-year period from 2011 to 2015, the National Fire Protection Association reported that fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles.

In total, there were 82 deaths, 800 injuries and $295 million in direct property damage. Candles caused 2 percent of reported home fires, with 3 percent resulting in death and 7 percent with injuries.

There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires. Of the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the deaths and 51 percent of the injuries.

Tips for safely burning a candle:

  • Keep it at least one foot away from anything flammable.
  • Always use a sturdy holder that won’t easily tip over.
  • Never burn a candle if oxygen is being used in the home.
  • Always blow out all candles before leaving a room or going to sleep.
Fire Hazards That Could Be Hiding in Plain Sight

There are other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged by fire or smoke, SERVPRO ® of Garden Grove East/Anaheim Central is here to help restore your home to pre-fire condition.

Anaheim 24 Hour Emergency Water Damage Service

9/7/2018 (Permalink)

Water Damage Anaheim 24 Hour Emergency Water Damage Service SERVPRO of Garden Grove East/Anaheim Central provides 24 hour fire and water damage restoration services in Anaheim, CA and surrounding cities

SERVPRO of Garden Grove East/Anaheim Central is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
714-748-7800

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Garden Grove East/Anaheim Central has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Garden Grove East/Anaheim Central

SERVPRO of Garden Grove East/Anaheim Central specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

A Friendly Reminder For Fire Safety

9/5/2018 (Permalink)

According to the National Fire Protection Association (NFPA), U.S. Fire Departments responded to an average of 358,500 home structure fires per year during 2011 to 2015. The fires caused an estimated $6.7 Billion in direct damage. However, with friendly reminders such as this, these statistics have decreased per year between 2016 and present day.

Cooking is the leading cause of home fires and home injuries. Smoking has been the leading cause of home fire deaths for decades. Heating equipment was involved in one of every five home fire deaths. Smoke detectors provide an early warning of a fire, giving people additional time to escape. Interconnected smoke alarms throughout the home increase safety because when one sounds, it triggers them all. It is especially important to have interconnected alarms if you sleep with your door closed. Be sure to check the batteries in your smoke detectors. According to the U.S. Fire Administration (USFA), smoke detectors should be tested at least once a month and batteries should be replaced at least once or twice a year. 25% of fires were a result of dead batteries.

We at SERVPRO of Garden Grove East/Anaheim Central recommend developing and practicing a home fire escape plan. We can help you develop that plan with our Emergency Ready Program (ERP). Call us today to find out more. In the meantime, we hope you stay prepared, stay ready, and stay safe.

The Importance of Proper Ventilation in a Bathroom

9/4/2018 (Permalink)

Mold Remediation The Importance of Proper Ventilation in a Bathroom Mold in a Poorly Ventilated Bathroom

Here’s a very common scenario.You step out of a nice hot shower and you have to wipe off your vanity wall mirror to see yourself because of all the steam that has built up in the room.. You chalk it up as a minor inconvenience. However consider this: if your bathroom mirror is fogging up, where is all the excess moisture from your shower also going? The answer is, that it accumulates behind the walls and tile as well as the tub or shower, with potentially bad results. Think mildew and mold, and while a lot of people really like all the steam that results from a hot shower, mold is an entirely different story. The good news is that you don’t have to give up hot showers or steamy filled bathrooms to protect your family from the health risks associated with mold. Instead, install adequate exhaust fans in your bathrooms and keep them running long enough to achieve proper ventilation. This is especially important for bathrooms with no windows. Also, make sure to leave any doors and windows open for additional ventilation.

Installing a bath exhaust fan is very beneficial in the case of allowing steam and humidity to escape. However, improper installation can lead to bigger problems than just some mold growth on the ceiling. Do not vent the bath exhaust directly into the attic hoping it will exit some other roof vent. Bath fan exhaust can and does cause massive mold blooms and wood rot in attic spaces. The fan exhaust must vent directly to the exterior of the home. People often notice water dripping from the fan cover and think they have a roof leak. More often than not, the issue is water flowing back down the pipe into the fan. This can result in mold growth on the backside of the ceiling which won’t be detected until it’s too late. The way to avoid this problem is to invest in a one-piece insulated flexible piping that prevents condensation and leaks. If you decide to use this option, be sure to consult a professional or bath fan manufacturer about the best way to connect this pipe to the fan and fittings.

In the case that mold does begin to grow or even consume your bathroom ceiling or attic, we at SERVPRO of Garden Grove East / Anaheim Central would be more than willing to eliminate the issue in your home using our mold remediation process. Give us a call today for a free inspection.



SERVPRO Assists With Local Fire!

8/29/2018 (Permalink)

Dealing with fires in your home or place of business can be a very stressful time. Your property is unfortunately put into critical condition due to the smoke damage that takes place during the fire, the water damage from extinguishing the fire, and from the aftermath of everything sitting in smoke and soot filled rooms. Leave it to SERVPRO of Garden Grove East / Anaheim Central to come to your rescue.We had a customer from the city of Orange, who was a collector of memorabilia of both great emotional sentiment and monetary values. He and his family had accumulated beautiful and delicate items from all over the world throughout many years of traveling. These items ranged from very small glass figurines and trinkets to large wall mounted items to expensive paintings and furnishings. Unfortunately his small but quaint 2 bedroom apartment was ravaged with smoke from a fire that started in an oven in a neighbors unit just down the hall from his. All his belongings needed to be boxed and moved offsite, cleaned, re-boxed and stored until the cleaning and reconstruction of his place was completed. He was concerned about his valuables and the care they would encounter without any further damage taking place. Considering the contents of his home filled over 100 storage boxes, from small to large in sizes, everyone here at SERVPRO understood is was crunch time to wrap each item carefully in bubble wrap or packing paper, inventory and box each item, and have his place emptied quickly so that the demolition could begin.

Not only was our customer moved out before the deadline, he was able to rest assured that our team of professionals here at SERVPRO of Garden Grove East / Anaheim Central would be able to restore most of his items that were damaged by smoke and soot, back to their original preloss condition. The customer was especially pleased with how carefully his items were handled and how much SERVPRO treasured and cared for them just as he did.

We understand fire losses are stressful and extremely unfortunate, but know that you can always count on SERVPRO of Garden Grove East / Anaheim Central to be there for you every step of the way!

For more information regarding fire damage, call us today at (714) 748-7800 for a free inspection and estimate.